DRUID 8.1

Deployment Dates

The table below lists the deployment date of DRUID v8.1 across DRUID Clouds. To view the DRUID Releases Calendar, see Druid ChatBot Releases.

Druid Cloud Community

*.community.Druidplatform.com

Druid Cloud US

*.us.Druidplatform.com

Druid Cloud Australia

*au.Druidplatform.com

Druid Cloud West-Europe (PROD)

*.Druidplatform.com
October 10, 2024 October 24, 2024 October 24, 2024 October 24, 2024

These release notes give you a brief, high-level description of the improvements implemented to existing features.

If you have questions about your DRUID tenant, please contact support@Druidai.com or your local DRUID partner for more information.

Connector Host Upgrade Recommended!  This release includes features that require upgrade of your DRUID Connector Host:
  • Custom Code improvements

Improvements

  • Knowledge Base improvements: This release introduces various improvements to the KB:
    • SharePoint Online data sources: The crawler now identifies subsites and displays them as folders in the data source tree explorer.
    • Search feature: With this release, you get efficient navigation and quick access to the information you need. You can perform exact match searches within a data source or across the entire Knowledge base. The search results will return all data source elements (node, leaf) and articles that exactly match your specified keywords.

      • When searching for specific keywords at the KB level, a maximum of 30 matching records (if available) will be displayed under the corresponding data source name.

      Similarly, when searching at the data source level, up to 30 results will be shown if they exist.

    • Website data sources - show error message for uncrawled links: Website data sources now display error messages for uncrawled links, helping you quickly identify the reasons specific links were not crawled and are missing from the data source. To understand why specific links were not crawled, in the data source tree explorer, click the Actions icon, select Page Info, and then navigate to the Extracted links tab.

  • Live Chat - Send Timeout Warning to Agent: You can now configure the system to send the ConversationIdleWarningMessage to agents when a live chat conversation becomes idle. The warning is triggered halfway through the configured Live chat conversation idle timeout mins, helping agents stay informed about inactive conversations.

  • Reviewing and Validating LLM Responses – Store Timestamps in Conversation Context: The [[HelpdeskClient]] system entity has been enhanced with new fields that capture timestamps for specific actions taken by agents while reviewing LLM responses. This improvement provides better tracking and auditing of agent interactions during the review process.

    • For more information on the new fields, see Reviewing and Validating LLM Responses.

  • Custom Code improvements. This release introduces two improvements:
    • Parse XML to DRUID entity fields: Introduced the ParseXMLToEntityFields feature, which allows parsing an XML array into a DRUID entity list. This enhancement simplifies the process of mapping XML data, such as currency rates, to entity fields using custom mappings, providing more flexibility and efficiency in handling XML-based datasets.
    • Add Delay with Wait() Method: Introduced the Wait() method, allowing you to delay task execution by specifying a wait time in milliseconds, up to a maximum of 5000 ms (5 seconds). This method can be called up to 3 times per task, giving you greater control over the timing of integration tasks.

    For more information, see Custom Code.

  • Document Builder: With this release, you can now use the Excel generator integration task to create CSV files based on XLSX document templates.

  • Adaptive Cards: Updated the system to support Adaptive Card 1.5, providing enhanced card design features and richer interactivity for improved user experiences.
  • DRUID Vision – Skip specific validations: Introduced the ability to skip specific validation checks when extracting data from documents if extraction fails due to poor image quality. You can configure this per document type using the skipValidations request parameter.

    • Example: Skipping validation checks for Romanian Identity Cards OCR

    For more details, refer to the help section related to each document type, DRUID Vision.